Crowd Member Instructions:




CrowdQuestion’s mission is to connect crowds to bring everyone closer to their community.

Crowd Member Account:
A Crowd Member Account is used to stay up to date and interact with your favorite Host’s of any occasion, as well as engage in quality conversation with friends and family. Upon joining CrowdQuestion, upload a profile picture and create your profile.

Profile:
Your profile showcases who you are. Anyone on the platform can view your profile. There are endless possibilities to how your profile can be customized. To view and edit your profile, click on profile under the account dropdown. To edit your profile, please click on the Pencil ICON. The profile is created using our editor. Custom HTML can also be added using the ICON. Images, Videos, and Embeddable content can be included. YouTube videos, podcast episodes and libraries, music playlists, gaming live-streams, and much more can be embedded in the profile. Please view the Profile Possibilities and Embed list to learn more.
Your profile info and image can be edited on the edit profile page. The background color of your profile page can also be changed here.

Host Search:
Once you have joined CrowdQuestion, you should search for Hosts, Channels, Events to follow. From the Search menu option, enter search keywords into the Keywords search box. Every search can be filtered by Channel Type. You can also search for verified Hosts only, using the microphone icon.
Your search results are organized by Host, Channel, and Event. The Host’s Information, along with the number of Channels can be seen. Channel Information, as well as the number of Followers and Events a Channel has, is also displayed. The Event information including the number of event participants and questions asked is also shown.
Hosts may be followed or unfollowed using the people icon, Channels may be followed or unfollowed using the people icon, and Events may be bookmarked or unbookmarked using the bookmark icon on the Search Results screen.

Crowd Search:
Once you have joined CrowdQuestion, you should search for friends and family to follow. From the Search menu option, enter their username or email address into the search box. Members of the Crowd may be followed using the people icon.

CrowdQuestion Feed

Feed:
The feed is where daily engagement occurs. The feed contains questions asked by Hosts you follow and the question’s answers, Host answers to questions posed by you and other Crowd Members following them, Host announcements, questions asked by Crowd Members you follow and the question’s answers, Crowd answers to questions posed by you and other Crowd Members following them, and Crowd announcements. To view any of their profiles, please click on their name. Using the icons at the top of the feed allows you to engage through asking questions, sending announcements, viewing your followers, viewing whom you follow, and viewing personal message threads.
To compose a message to another Crowd Member as well as respond to messages sent from Hosts and Crowd Members, click on the Envelope ICON. The message threads can be searched through. Click on the Blue Door ICON to open the message thread, and the RED X ICON to dismiss the message thread from your inbox.
Messages that are sent can be deleted until they are opened. An unread message you send is green, a new message they sent is blue, and a message that has been read is red.

Crowd Question To Host(s):
You can pose a question to up to ten Hosts you follow. The question appears in their feed for them to answer. To ask a question, go to your feed and click on the ?H ICON. You can ask a written, audio, or video question. Audio questions must be an mp3 file, and video questions must be an MP4 or MOV file. A profanity filter can also be applied to ensure proper conversation.
The question is available on the Host’s feed for at least forty-eight hours. The question appears on all Crowd Members Following the Hosts when they answer the question, and other Crowd Member’s can upvote their answers. The question is also shown on your Crowds feed once it has been answered. Your question can also be viewed on your list of feed questions located under the activity tab.

Crowd Answer To Host:
Any Host you follow can pose a question to you as well as their Crowd. Their questions appears on your feed. To answer a question, click on the orange megaphone. You can the question in written, audio, or video format. Audio questions must be an mp3 file, and video questions must be an MP4 or MOV file.
Your answer is available on the Host’s feed, their Crowd’s feed, and your Crowd’s feed for at least forty-eight hours. Your answer and other Crowd Member's answers can be upvoted. You can send a personal message to any Crowd Member who also answers the question by clicking on the envelope ICON located to the right of their answer, as well as follow them using the Blue People ICON. Your answer can also be viewed on your list of feed answers located under the activity tab.

Crowd Question To Crowd:
You can pose a question to everyone following your account. The question appears in their feed for them to answer. To ask a question go to your feed and click on the ?C ICON. You can ask a written, audio, or video question. Audio questions must be an mp3 file, and video questions must be an MP4 or MOV file. A profanity filter can also be applied to ensure proper conversation.
The question is available on your Crowd’s feed for at least forty-eight hours. The Crowd can answer the question and upvote other Crowd Member’s answers. You can send a personal message to any Crowd Member that answers your question by clicking on the envelope ICON located to the right of their answer. Your question can also be viewed on your list of feed questions located under the activity tab.

Crowd Answer To Crowd:
Any Crowd Member you follow can pose a question to their Crowd. Their questions appears on your feed. To answer a question, click on the orange megaphone. You can answer the question in written, audio, or video format. Audio questions must be an mp3 file, and video questions must be an MP4 or MOV file.
Your answer is available on their feed, your feed, their Crowd’s feed, and your Crowd’s feed for at least forty-eight hours. The Crowd can upvote your answer and other Crowd Member’s answers. You can send a personal message to any Crowd Member who also answers the question by clicking on the envelope ICON located to the right of their answer, as well as follow them using the Blue People ICON. Your answer can also be viewed on your list of feed answers located under the activity tab.

Announcement To Crowd:
You can send an announcement to everyone following you. The announcement appears in their feed. To send an announcement, go to your feed and click on the Red Speaker ICON. You must add a subject to the announcement. Then, the announcement can be created regarding whatever using our editor. Custom HTML can also be added using the ICON. Images, Videos, and Embeddable content can be included. YouTube videos, podcast episodes and libraries, music playlists, Eventbrite countdowns, gaming live-streams, and much more can be embedded in the announcement. Please view the Embed list to learn more. Audio announcements must be an mp3 file, and video announcements must be an MP4 or MOV file.
The announcement is available on your Crowd’s feed for at least forty-eight hours. Your announcement can also be viewed on your list of feed questions located under the activity tab.

Event Q&A

Channels:
To see the Channels you follow, select the Channels option on the CrowdQuestion main menu. Here you can see the Channels along with their information. By selecting the Host’s name, you can view the Host’s profile as well as their entire list of Channels and Events. You can also unfollow the Channel. You can view Channel Events by selecting the calendar icon.

Events:
To see Events you have bookmarked and from Channels you follow, select the My Events option on the CrowdQuestion main menu.
Events can be seen in the Calendar. Hover over the Event on the Calendar to see more information and click on it to view or ask questions.
Below the Calendar, the events are listed in an organized manner by Active, Upcoming, Past, and Archived. Event Information is displayed, and you can click on the Channel name to view all of the Channel’s Events. You can also view the list of questions to ask questions with the ? ICON and view additional Event Information and Guidelines with the I ICON. Private Events are represented with red Event Names and in red on the Calendar. To interact with Private Events, you must enter the proper pin given to you by the Host.

Questions:
To view all the Questions that have been asked by the Crowd for an Event, go to My Events and select the Question Mark icon. Unanswered Questions are displayed in order based on the question most voted on by the Crowd to the least voted on. The Questions that have been Answered by Guests/Speakers are visible in green along with the Guest/Speaker’s name. To see Questions that have been answered by the Host, select the Answered Questions button.
Every month you have 20 Questions that can be asked for all the Events you follow. Every time your Question is voted on, you receive a Question back for a maximum of 20 Questions per month.
To ask a Question select the Ask Question button. When asking a Question for an Event with multiple Guests/Speakers you can ask a general Event Question or select the specific Guest/Speaker(s) you would like the Question to be answered by. Questions can be in a written, audio, or video format.
When asking Question, be aware of the Event Guidelines when Asking your Question. If the Host has turned on the Profanity Filter, your Question is scanned for profane language, and the words are substituted with asterisks (*).
For an audio question, record your Question into a .mp3 file on your computer. Upload your Audio Question on the Ask Question screen. It is recommended that you type in a short summary of your Audio Question into the Question field on the Ask Question screen. This helps both the Host and other Crowd Members because they can see what your Question is about before listening to your Audio Question.
For a video question, record your Question in a MP4 or MOV format. Upload your Video Question on the Ask Question screen. It is recommended that you type in a short summary of your Video Question into the Question field on the Ask Question screen. This helps both the Host and other Crowd Members because they can see what your Question is about before viewing your Video Question.
To view the Questions you have asked, select the My Event Questions option under the activity dropdown. If your Question has not been Voted on or Answered, you can Edit or Delete your Question. Deleting a Question adds one Question to your Question total. You can Edit your Question by using the Pencil icon on the My Questions option on the CrowdQuestion main menu or from the My Questions screen. You can Delete your Question by using the Red X icon on the My Questions option on the CrowdQuestion main menu or from the My Questions screen.

Question Voting:
Another way to engage with the Host is to Vote for other Crowd Member’s Questions. You have 5 Votes per Event. Questions are listed based on the number of Votes. This allows the Host to see what is important to you. To Vote on a Question, press the green Thumbs Up. To Unvote, press the Thumbs Up a second time. When you Unvote, you receive a Vote back for a maximum of 5 Votes per month.

VIP Crowd Member and Order Information:
Being a VIP Crowd Member allows you to ask unlimited Questions. You can also purchase additional Questions and Announcements. This is done using the Order Information option under the Account dropdown. Credit card information is added using the Pencil icon. CrowdQuestion uses the Braintree Payment Processing System to enable you to use any Credit Card safely. All orders can be canceled at any time under Order Information. You can also view your Current and Used Orders under the Order Information tab.